Privacy Policy
Last updated: January 25, 2025
1. Introduction
Dwellcount ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our AI development analytics service.
2. Data We Collect
2.1 Account Information:
- Email address
- Name (optional)
- Payment information (processed by Stripe)
2.2 Development Analytics:
- Token usage metrics (input, output, cache tokens)
- Tool call data (name, duration, success/failure)
- Code change statistics (lines added/removed, file names)
- Session timing and duration
- Model usage patterns
- Rule deviation events (rule name, category, severity)
2.3 What We Do NOT Collect:
- Your source code content
- AI conversation content or prompts
- File contents or secrets
- Personal data about end users
3. How We Use Your Data
We use your data to:
- Provide and maintain the Service
- Display analytics and metrics in your dashboard
- Process payments and manage your subscription
- Send service-related communications
- Detect and prevent abuse or fraud
- Improve our Service
4. Data Storage and Security
4.1 Storage. Your data is stored on secure cloud infrastructure (MongoDB Atlas) with encryption at rest and in transit.
4.2 Retention. Analytics data is retained according to your plan (90 days for Pro, 365 days for Enterprise). You may request deletion at any time.
4.3 Security Measures. We implement industry-standard security measures including:
- TLS encryption for all data in transit
- Encrypted storage for API keys and credentials
- Regular security audits
- Access controls and authentication
5. Data Sharing
We do not sell your personal data. We may share data with:
- Stripe: Payment processing
- MongoDB Atlas: Database hosting
- Legal authorities: When required by law
6. Your Rights
Under GDPR and applicable privacy laws, you have the right to:
- Access: Request a copy of your data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Portability: Export your data
- Restriction: Limit processing of your data
- Objection: Object to certain processing
To exercise these rights, contact us at privacy@dwellcount.com.
7. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
8. International Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR and other applicable laws.
9. Children's Privacy
Our Service is not intended for individuals under 16. We do not knowingly collect data from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.
11. Data Controller
Dwellcount is the data controller for the purposes of GDPR. Our contact details:
12. Contact
For questions about this Privacy Policy or to exercise your rights, contact us at: privacy@dwellcount.com