Terms of Service

1. Acceptance of Terms

By accessing or using Rulecatch™ (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service. You must be at least 16 years old to use Rulecatch™. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

Rulecatch™ is an AI Development Analytics Platform that monitors AI tool usage, detects rule violations, and provides analytics for development teams. The Service collects AI tool metadata—not source code, prompts, or AI responses—to provide violation detection, session analytics, and compliance reporting.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials, API keys, and encryption keys. You must notify us immediately at support@rulecatch.ai of any unauthorized access to your account.

4. Subscription & Billing

Paid plans are billed monthly on a per-seat basis. All plans include a 7-day free trial. A valid credit card is required to start the trial. After the 7-day trial, your subscription automatically converts to a paid plan at the rate of your selected tier unless you cancel before the trial ends.

All prices are stated in United States Dollars (USD). Annual billing with a discount is planned but not yet available; all plans are currently billed monthly.

You may upgrade, downgrade, or cancel your subscription at any time through the billing page in your dashboard.

5. Auto-Renewal

Your subscription automatically renews at the end of each monthly billing cycle at the then-current rate. You may cancel auto-renewal at any time before the next renewal date. Cancellation takes effect at the end of the current billing period—you will continue to have access until then.

6. Refund Policy

We do not provide refunds for partial billing periods. If you cancel your subscription, your access continues until the end of the current paid period. Enterprise customers may have custom refund terms as specified in their service agreement.

7. Price Changes

We may change our subscription prices from time to time. We will provide at least 30 days' advance notice by email before any price increase takes effect. If you do not agree to the new pricing, you may cancel your subscription before the new price takes effect.

8. Acceptable Use

You agree not to:

• Reverse-engineer, decompile, or disassemble any part of the Service
• Share your API key or account credentials with unauthorized parties
• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to the Service or its related systems
• Exceed reasonable usage limits or abuse the API through automated means
• Interfere with or disrupt the integrity, security, or performance of the Service
• Resell, sublicense, or redistribute the Service without our prior written consent

9. Intellectual Property

Our Property: Rulecatch™, its software, user interface, branding, documentation, and all related intellectual property are owned by Rulecatch AI™. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose during your active subscription.

Your Data: You retain all ownership rights to the data you submit to the Service. We do not claim ownership of your data.

Aggregated Data: We may use aggregated, anonymized data derived from use of the Service for benchmarking, research, and service improvement purposes. Such data will not identify you or any individual user.

10. Data & Privacy

Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and protect your data.

For enterprise and business customers, a Data Processing Agreement (DPA) is available upon request. In the context of GDPR, you are the data controller and Rulecatch™ acts as the data processor for AI session metadata collected through the Service.

We do not sell your data to third parties. We do not access, read, or store your source code, AI prompts, or AI-generated content.

11. Encryption Key Responsibility

You are solely responsible for your client-side encryption key. This key is generated and stored on your local machine and is never transmitted to our servers. If you lose your encryption key, your encrypted data is permanently unrecoverable. We cannot retrieve, reset, or reconstruct your encryption key. Rulecatch™ shall have no liability whatsoever for data loss resulting from a lost or compromised encryption key.

12. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL DETECT ALL RULE VIOLATIONS, BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. USE OF THE SERVICE IS AT YOUR OWN RISK.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RULECATCH'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO RULECATCH IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100).

IN NO EVENT SHALL RULECATCH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY.

Nothing in these Terms limits liability for fraud, willful misconduct, or any liability that cannot be lawfully excluded.

14. Indemnification

You agree to indemnify, defend, and hold harmless Rulecatch AI™, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from (a) your violation of these Terms, (b) your use of the Service in a manner not authorized by these Terms, or (c) your violation of any applicable law.

15. Service Availability

We provide the Service on a best-effort basis and strive for high availability. We may perform scheduled maintenance with reasonable advance notice. We are not liable for interruptions caused by circumstances beyond our reasonable control, including internet outages, third-party service failures, or force majeure events. Enterprise customers may negotiate custom Service Level Agreements (SLAs).

16. Suspension & Termination

We may suspend or terminate your access to the Service if:

• You materially breach these Terms and fail to cure within 14 days of notice
• Your subscription payment fails and remains unpaid beyond the grace period
• We are required to do so by law, regulation, or court order
• Your use poses a security risk to the Service or other users

Where possible, we will provide advance notice before suspension or termination.

17. Data on Termination

Upon account termination or cancellation, AI event data is deleted according to your plan's retention schedule (Starter: 7 days, Pro: 30 days, Enterprise: 90 days). Account data is deleted within 30 days of account closure. Billing records are retained for 7 years as required by applicable law. You may request a data export before closing your account.

18. Dispute Resolution

Informal Resolution: Before initiating formal proceedings, you agree to contact us at legal@rulecatch.ai and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration: If informal resolution fails, any dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in New York, New York.

Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in a class action, class arbitration, or representative proceeding.

EU Users: If you are a consumer in the European Union, nothing in this section limits your right to bring proceedings in the courts of your country of residence, or to file complaints with your local consumer protection authority.

19. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. If you are a consumer in the European Union, you retain the benefit of any mandatory consumer protection provisions under the laws of your country of residence.

20. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

21. Entire Agreement

These Terms, together with the Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and Rulecatch™ regarding the Service and supersede all prior agreements, understandings, and representations.

22. Feedback

If you provide suggestions, ideas, or feedback about the Service (“Feedback”), you grant Rulecatch™ a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such Feedback into the Service without any obligation to you.

23. Export Controls

The Service is subject to United States export control laws and regulations. You agree not to export, re-export, or transfer the Service or any technical data received from Rulecatch™ in violation of applicable export laws, including to any embargoed country or to any person on the U.S. Treasury Department's Specially Designated Nationals list or the U.S. Commerce Department's Entity List.

24. Changes to Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days' advance notice by email to the address associated with your account. The “Last updated” date at the top of this document indicates when these Terms were most recently revised. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

25. Contact

For questions about these Terms:

• Legal: legal@rulecatch.ai
• Support: support@rulecatch.ai

Rulecatch AI™
417 Florence St.
Mamaroneck, NY 10543
United States